Frequently Asked Questions

Answers to common questions about Vesper Wild prints, shipping, returns, and support.

What is Vesper Wild?

Vesper Wild is a curated wall art store focused on dramatic nature prints: forests, mountains, oceans, skies, and atmospheric landscapes with a quiet cinematic feel.

How are prints made?

Each print is made to order. That means your artwork is printed after purchase instead of being pulled from pre-made inventory.

What sizes are available?

Available sizes are shown on each product page. Common wall art sizes include 12x16 in, 16x20 in, 18x24 in, and 24x36 in, depending on the product.

Are frames included?

Poster products are unframed prints. Framed Print products include the frame. Canvas prints are stretched over wood stretcher bars and include mounting brackets — ready to hang.

What is a canvas print?

A canvas print is your artwork printed on poly-cotton canvas and hand-stretched over solid wood stretcher bars. It is 1.25 inches thick and includes mounting brackets for hanging. The image wraps around the edges for a gallery-style look.

How long does shipping take?

Production usually takes 2-5 business days. Delivery time varies by destination. Product pages show a live estimate for your country.

Do you ship internationally?

Yes. We currently ship to the United States, Canada (excluding Quebec), Australia, New Zealand, Japan, Singapore, Norway, Switzerland, and Liechtenstein.

What frame is used for framed prints?

Framed prints use a wood frame with an approximately 0.75 in (1.9 cm) profile, an Acrylite front protector, and included hanging hardware. The listed size refers to the print size; the frame adds a small outside border. Specs may vary slightly by size and fulfillment location.

What's your return policy?

Because each item is printed to order, we do not accept change-of-mind returns. Damaged, defective, incorrect, or significantly misdescribed items are covered by 30-day support.

What if my order arrives damaged?

Contact us within 30 days with your order details and a clear photo of the issue. We will review it and replace or refund eligible damaged or defective orders.

Is the art AI-generated?

The artwork is created with AI assistance, then curated for composition, mood, and fit with the Vesper Wild collection.

How do I contact support?

Email support@vesperwild.com. We typically respond within 24-48 hours.