Privacy Policy

Vesper Wild ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it.

What We Collect

When you make a purchase, we collect the minimum information needed to fulfill your order:

• Email address — for order confirmation and support
• Shipping name and address — to deliver your order
• Order details — what you purchased, quantities, prices

We do not collect or store:

• Payment card details (handled entirely by Stripe)
• Phone numbers (unless required by a shipping carrier)
• Customer accounts or passwords (we do not create accounts)
• Marketing profiles or tracking data

Why We Collect It

• Order fulfillment — processing and shipping your order
• Customer support — responding to questions or issues
• Legal and tax obligations — business record keeping as required by law

Who Receives Your Information

We share the minimum necessary information with:

• Stripe — payment processing
• Our print-on-demand production partners — manufacturing and shipping your order
• Postmark — sending order confirmation emails
• Cloudflare — website hosting and content delivery

We do not sell, rent, or trade your personal information to third parties.

How Long We Keep It

We retain order records for a minimum of six years as required by Canadian tax law (CRA). Shipping addresses are retained as long as needed for fulfillment, support, and legal obligations, then anonymized where feasible.

Your Rights

Under PIPEDA (Canada's federal privacy law), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for marketing communications (if applicable)

To exercise any of these rights, contact us at support@vesperwild.com.

Cookies

This website uses only essential cookies required for site functionality. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

Data Security

We use industry-standard security measures to protect your information. Payment processing is handled by Stripe, which is PCI-DSS compliant. Our website is served over HTTPS. We minimize the personal information we store.

Contact

For privacy-related questions or requests:
support@vesperwild.com
Vesper Wild, Ontario, Canada